365 Bet Privacy Policy

365 Bet is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal data when you register an account, make deposits or withdrawals, play games, or interact with our support team.

We understand that privacy matters — especially when it comes to financial transactions and personal information. That is why 365 Bet has built its data practices around transparency and security. We only collect data that is genuinely necessary to operate the platform and provide you with a safe, fair betting experience.

This policy applies to all personal data collected through the 365 Bet website, mobile application, and any other channel through which you interact with us. Please read it carefully. If anything is unclear, our support team is available 24/7 to answer your questions.

365 Bet collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse or play, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law or responsible gaming obligations.

365 Bet uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, enjoyable betting experience. We do not use your data for purposes that are unrelated to 365 Bet.

• Account management: Creating and maintaining your 365 Bet account, verifying your identity, and processing your login.
• Payment processing: Handling deposits and withdrawals securely through bKash, Nagad, Rocket, and bank transfer.
• Fraud prevention: Detecting and preventing fraudulent activity, money laundering, and bonus abuse on the platform.
• Legal compliance: Meeting our obligations under applicable laws, including age verification and anti-money laundering requirements.
• Customer support: Responding to your queries, resolving disputes, and improving our support processes.
• Platform improvement: Analysing usage patterns to improve game performance, navigation, and overall user experience.
• Responsible gaming: Monitoring betting patterns to identify players who may need support and to enforce responsible gaming tools.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional offers from 365 Bet.

365 Bet processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contract performance: Processing necessary to fulfil our obligations to you under the Terms and Conditions — for example, processing your deposits and withdrawals.
• Legal obligation: Processing required to comply with applicable laws — for example, age verification, identity checks, and anti-money laundering procedures.
• Legitimate interests: Processing necessary for our legitimate business interests — for example, fraud detection, platform security, and improving our services — provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent — for example, sending you marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

365 Bet does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.

• Payment processors: We share financial data with bKash, Nagad, Rocket, and banking partners to process your transactions. These providers handle your data under their own privacy policies and security standards.
• Identity verification providers: We use third-party KYC services to verify your identity and age. These providers receive only the data necessary to complete verification.
• Fraud prevention services: We share technical and usage data with fraud detection partners to protect the platform and all players from fraudulent activity.
• Legal authorities: We may disclose your data to law enforcement, regulatory bodies, or courts when required by law or when necessary to protect the rights and safety of 365 Bet and its players.
• Platform infrastructure: We use secure cloud hosting and technical service providers to operate the 365 Bet platform. These providers access data only as necessary to provide their services.

All third parties with whom 365 Bet shares data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

365 Bet uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website.

You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies may affect some features of the 365 Bet platform. We do not use cookies to serve third-party advertising.

365 Bet retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Here is a general guide to our retention periods:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction.
• Identity verification documents: Retained for five years after account closure or as required by law.
• Support communications: Retained for three years from the date of the interaction.
• Technical and usage data: Retained for up to two years for analytics and fraud prevention purposes.

When data is no longer required, 365 Bet securely deletes or anonymises it. If you request deletion of your account, we will delete or anonymise your personal data subject to any legal retention obligations that apply.

As a 365 Bet player, you have the following rights over your personal data. To exercise any of these rights, contact our support team with your request. We will respond within 30 days.

365 Bet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent underage access.

If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 365 Bet, please contact our support team immediately so we can investigate and take action.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting platforms. 365 Bet also supports third-party responsible gaming organisations that provide resources for families concerned about underage gambling.

365 Bet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• SSL/TLS encryption: All data in transit between your device and 365 Bet servers is encrypted using TLS 1.2 or higher.
• Password hashing: Your account password is stored as a one-way cryptographic hash. Even 365 Bet staff cannot see your password in plain text.
• Access controls: Access to personal data is restricted to authorised personnel on a need-to-know basis. All access is logged and audited.
• Fraud monitoring: Automated systems monitor all accounts and transactions for suspicious activity around the clock.
• Regular security reviews: 365 Bet conducts regular security assessments to identify and address potential vulnerabilities.
• Two-factor authentication: We offer optional two-factor authentication for your 365 Bet account to add an extra layer of security.

365 Bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a notice on the platform.

The "Last Updated" date at the top of this page shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how 365 Bet protects your privacy.

Continued use of the 365 Bet platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 365 Bet handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available in the bottom-right corner of the platform at all times.
• Data requests: Please include your registered email address and a description of your request so we can process it efficiently.
• Response time: We aim to respond to all privacy-related requests within 30 days.